To simplify support requests and serve you better, we use a ticketing system. 

Each support request is assigned a unique ticket number that you can use to track progress and responses online.

You will receive emails from [email protected]:

• An email confirming the ticket’s opening, with the subject: Support Ticket Opened [#ticketnumber]

• Notification emails with responses to your ticket from a support specialist, with the subject: Support Ticket Answer [#ticketnumber]

We’re here to help. Enjoy exploring i•dive!